As a Customer service employee you are part of the Team Operations Aviation.

Your role

  • You are responsible for a correct standard quotation and order process and the invoicing process;
  • Ensures correct complaint handling with customers and monitors the associated preventive measures;
  • Is responsible for keeping the aviation standard articles in Infor up-to-date;
  • Is responsible for a correct administrative Repair process;
  • Supports central debtor management;
  • Is responsible for processing forecast information to our own production and suppliers;
  • Has an active role in inventory reduction and efficiency projects;
  • Is responsible for the correct completion of the annual counting process.

What are we asking for?

  • In possession of a MBO level 4 training;
  • Good command of the Dutch and English language, spoken and written. German is an advantage;
  • A commercial attitude;
  • Communicative;
  • Knowledge of Microsoft office;
  • Flexible, proactive and thinks in solutions.

What we offer

  • Good primary and secondary employment conditions in an international innovative organization and market;
  • Internal trainings and education to grow within the company;
  • A yearly Employee Benefits Budget and participation for the collective bonus regulation;
  • Discount on different collective insurances;
  • Pension scheme;
  • Next to the office there is a gym where we promote you to go (with our company discount);
  • Work with international people and specialists in different fields;
  • Work in a big company with a family culture;
  • Every Friday we close the week with drinks & snacks.